Where do you ship?
My Kindness Calendar ships worldwide.
When will My Kindness Advent Calendar ship?
My Kindness Advent Calendar is available for order now, and will begin shipping in October 2018. You will receive a notification via email once your order has shipped. Once shipping begins for the 2018 season, new orders will be fulfilled approximately 1-3 days from receipt of the order.
How long will it take to receive my order?
Shipping times vary depending on the location that the order is being shipped to, however standard shipping takes approximately 2-7 business days within North America once shipped. International orders can take up to 4 weeks once shipped. Delivery times are not guaranteed and do not account for any time your order may be held at customs.
If I want My Kindness Advent Calendar by Dec 1 when do I have to order by?
We recommend placing North American orders by November 20 to ensure delivery by December 1 via standard shipping. After these dates, please choose express shipping and contact My Kindness Calendar directly regarding approximate arrival times.
How much does shipping cost?
My Kindness Calendar offers $5 flat fee shipping per item to any location in North America, and $15 flat fee shipping per item for international locations, at standard rates. Express shipping is also available within North America.
Can my order be tracked?
All North American orders include tracking numbers. International orders do not include tracking.
What about customs, duties, and taxes?
For Canadian orders taxes are applied and charged at checkout. For U.S & International orders, taxes and duties are based on your location and are charged at customs. My Kindness Calendar is not responsible for any duties or custom fees incurred upon delivery.
What is your Return Policy?
All orders are considered final sale and cannot be returned or exchanged. In the event that your calendar has been damaged in transit or for other exceptional circumstances, please contact us at email@example.com.